House of Football’s Layaway Policy:
Layaway contract durations are 90 days in-store. The are NO FEES or INTEREST charged for completed layaways, but a Down Payment (Deposit) is collected when the merchandise is put on layaway and is 20% of the total purchase. The Cancellation Fee on Layaway contracts as follows: if the customer cancels the layaway, half of the deposit is kept as restocking fee. If the layaway exceeds 90 days, the deposit is kept in full. There are also no exchanges, returns or alterations allowed on layaways which, we repeat, are FREE if completed within 90 days.
Layaway merchandise will be returned to stock seven (7) days after a missed payment.
House of Football’s Customer Rewards:
Customer Rewards in-store: For every dollar spent, customers earn one Fan Point. When a customer reaches $250.00 accumulated in purchases (pre-tax and over many purchases or a single one), registered customers receive a $20.00 in-store credit good toward their next purchase that is effective the day after earning the reward and it lasts for 14 days. To find out how to earn $10 more, in-store, see in either store for full details.
House of Football’s Return Policy:
Refunds are allowed up to 14 days and exchanges up to 30 days (on non-layaway purchases), but only with the original tags and packaging and the items or apparel must be brought back / mailed back in the same condition (perfect and new) including original scent (no smoke, body odor, etc.) in which they left the store. Please understand that we do not do rentals of Nike jerseys or any other items in our store. Our officially licensed NFL merchandise is “specialty” merchandise, and no one wants to pay for something already worn or used. Thank you for your understanding.
Final Sale Items – No Returns or Exchanges:
- Layaway purchase sales are final (applies to in store purchases)
- Clearance and special order sales (applies to in store purchases)
- Traded player jerseys (applies to in store purchases only)
- All dated special event sales are final (Super Bowl, Conference)